How an independent elevator audit works
A structured, three-step process that gives building administrators technical clarity on their maintenance contracts — without interfering with the existing service arrangement.
Contract and Documentation Review
Before any physical inspection takes place, we conduct a thorough analysis of your existing maintenance contract. This step establishes the baseline — what the maintenance company has committed to do, how often, and according to which technical standards.
We also review the maintenance logbooks, any previous inspection reports, and records of service calls and breakdowns. This documentation review often reveals patterns that are not visible from a single visit.
- Identification of all contracted maintenance tasks
- Review of service frequency commitments
- Analysis of technical standards referenced in the contract
- Examination of maintenance logbooks and records
- Review of any previous municipal or third-party inspection reports
- Identification of contractual ambiguities or gaps
On-Site Technical Inspection
Our technicians visit the building and conduct a comprehensive physical inspection of each elevator installation. This inspection is independent — carried out without the maintenance company present and without prior notice to them.
The inspection covers all major systems and components. We assess the actual condition of the equipment against what would be expected if the contracted maintenance tasks had been performed correctly and consistently.
- Machine room: motor, controller, brake, ropes and pulleys
- Cabin: doors, lighting, emergency devices, floor leveling
- Shaft: guides, buffers, pit condition, lighting
- Safety devices: overspeed governor, limit switches, interlocks
- Electrical systems: wiring condition, contactors, panels
- Lubrication status of all moving components
- Overall cleanliness and order of technical spaces
Audit Report Delivery
Following the inspection, we prepare a structured written report. The report is designed to be understood by building administrators — not only by engineers. Technical findings are explained in plain language, with clear references to the corresponding contractual obligations.
The report does not recommend specific contractors or replacement services. Its purpose is to give you an accurate, independent picture of what is happening — so you can make informed decisions about your maintenance arrangement.
- Summary of the real technical condition of each elevator
- Comparison of findings against contracted obligations
- Identification of tasks apparently not performed
- Technical assessment of observed discrepancies
- Photographic documentation of relevant findings
- Plain-language explanation of each issue identified
What an audit is — and what it is not
An independent audit is a technical assessment of the real state of your elevators and the degree to which your maintenance contract is being fulfilled. It is a diagnostic tool.
An audit does not replace your maintenance contract. It does not involve any repairs or adjustments to the equipment. It does not create any conflict with your maintenance provider — it simply gives you independent information to inform your own decisions as an administrator.
Understand what your maintenance contract actually delivers
Contact us to discuss an independent audit for your building's elevators.